P1
Paid seats show little or no activity
High
Export active user report
P1
Former users may still hold seats
High
Reconcile users against offboarding list
P2
Duplicate accounts may exist
Medium
Match users by email, role, and workspace
P1
No owner is assigned to license cleanup
High
Assign a business owner
P2
Paid features are rarely used
Medium
Compare plan tier against actual usage
P2
Guest users may be counted as paid members
Medium
Review guest and member permissions
P1
Renewal is near and usage was not reviewed
High
Run license review before renewal